پیامدهای منفی ساختار انگیزشی خدمت عمومی برای سیاستگذاری بهینه در جهت توسعه سازمان‌های دولتی

نوع مقاله : مقاله پژوهشی

نویسندگان

1 دانشجوی دکتری،گروه مدیریت دولتی، واحد کرمان، دانشگاه آزاد اسلامی، کرمان، ایران

2 استادیار ،گروه مدیریت، واحد کرمان ، دانشگاه آزاد اسلامی،کرمان، ایران

3 استادیار، گروه مدیریت دولتی، واحد کرمان ، دانشگاه آزاد اسلامی،کرمان، ایران

4 استادیار، گروه مدیریت صنعتی، واحد کرمان ، دانشگاه آزاد اسلامی،کرمان، ایران

10.22034/irr.2022.348254.2209

چکیده

در پرتو نظریات محققان در مورد مثبت و شفاف بودن انگیزه خدمت عمومی این مقاله با این جمله که "سطوح بالای PSM ممکن است به پیامدهای منفی سازمان‌های دولتی ختم شوند" سعی دارد تا سوگیری تحقیقات پیشین را با ادراکی همه جانبه (از بعد مثبت و منفی) برای تغییر نهادی در ساختار انگیزشی تحلیل کند و از منظر جهانی شفاف و مثبت بودن انگیزه خدمت عمومی را به چالش بکشد. مطالعات کمی در سطح جهانی در مورد رابطه انگیزه خدمت عمومی بالا و پیامدهای منفی آن انجام شده است. هدف ما توجه به این خلأ با پیشنهاد مدلی است که به مکانیزم های توسعه انگیزه خدمت عمومی کمک کند و سیاستگذاری سازمان‌های دولتی را با دیدی جامعتر بهبود بخشد. این مهم از طریق تجزیه و تحلیل روابط بین پی اس ام بالا و نقاط تیره آن در سطح فردی و سازمانی انجام شد. تحقیق از نظر هدف، بنیادی با استفاده از رویکرد کمی از روش معادلات ساختاری امکان اعتباریابی الگو را به وجود آورده و از پرسشنامه محقق ساخته برای بررسی استفاده گردید. در نمونه‌گیری 400 نفر کارکنان سازمان‌های دولتی با روش کوکران انتخاب شدند. نتیجه تحقیق ارتباط انگیزه خدمت عمومی بالا و پیامدهای منفی انگیزه خدمت عمومی در سطوح فردی و سازمانی را تأیید می‌کند. در انتها، به مدیران دولتی پیشنهاد می‌گردد در سیاسستگذاری های خود حمایت از این ایده، که استخدام بر اساس پی اس ام لزوماً پیامد مثبت دارد و منجر به عملکرد بالاتر می‌شود، را با دیده تردید بنگرند و. محققان علاقه مند به حوزه پی اس ام نقاط تاریک انگیزه خدمت عمومی را یک چالش جدی در زمینه برانگیختن کارکنان دولتی با مؤلفه‌های متنوع و در محیط‌های مختلف بررسی کنند.

کلیدواژه‌ها

عنوان مقاله [English]

Negative Consequences of Public Service Motivational Structure for Optimal Policy Making In order to develop government organizations

نویسندگان [English]

  • Lili ferdosipour 1
  • Hamdollah Manzari Tavakoli 2
  • Mohammad Jalal Kamali 3
  • Hamidreza Mollaei 4

1 PhD Student, Department of Public Administration, Kerman Branch, Islamic Azad University, Kerman, Iran

2 Assistant Professor, Department of Management, Kerman Branch, Islamic Azad University, Kerman, Iran

3 Assistant Professor, Department of Management, Kerman Branch, Islamic Azad University, Kerman, Iran

4 Assistant Professor, Department of Industrial Management, Kerman Branch, Islamic Azad University, Kerman, Iran

چکیده [English]

In the light of scholars' views on the positive and transparent nature of public service motivation, this study seeks to dispel previous research with a holistic perception by stating that "high levels of PSM may lead to negative consequences for government agencies." Positive and negative) to analyze the institutional change in the motivational structure and challenge the public transparency and positive motivation of public service. Few global studies have been conducted on the relationship between high public service motivation and its negative consequences. Our goal is to address this gap by proposing a model that helps develop public service incentive mechanisms and improves the policy-making of government agencies with a more holistic view. This was done by analyzing the relationships between high PSM and its dark spots at the individual and organizational levels. The purpose of the research was fundamental, using a quantitative approach of the structural equation method, the possibility of model validation was created and a researcher-made questionnaire was used for the study. In the sampling, 400 employees of government organizations were selected by Cochran's method. The results of the study confirm the relationship between high public service motivation and the negative consequences of public service motivation at the individual and organizational levels.

کلیدواژه‌ها [English]

  • National institutions
  • motivational structure
  • government organizations
  • optimal policy making
 
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